Use the Marshalls Contact Us page to share a question about an online order or an in-store experience. The current page offers self-service links, live chat, email, and a contact form. It lists 1-833-888-0776 for online inquiries and 1-888-627-7425 for in-store inquiries, with standard customer-service hours of Monday through Friday, 9 a.m.–6 p.m. Eastern Time. Hours can change on holidays or during special events, so check the official page before calling.

Online order or store visit?

Choose the matching inquiry type on Marshalls’ contact form. For an online-order question, Marshalls asks customers to include the order number in the message. For an in-store experience, use the form’s in-store option and provide the store details requested there.

The official page warns customers not to include sensitive information such as a full payment-card number, driver’s-license number, Social Security number, or bank-account number in a message. A survey or feedback guide should never ask you to send those details to this site.

This is a customer-service route, not proof that Marshalls is running a cash-prize survey. Do not rely on third-party claims about a $500 reward unless the offer appears in current official terms.

Source checked October 3, 2026: Marshalls Contact Us. This is an independent guide and is not affiliated with Marshalls or TJX.