Are you a fan of Potbelly sandwiches?
Well, here’s some exciting news for you!
Potbelly wants to hear what you think about their food and service.
That’s right, they are inviting you to take part in the Potbelly Customer Satisfaction Survey.
By sharing your honest feedback, you not only help them improve, but you also get a chance to win a delicious free cookie.
Keep reading to find out how you can participate and be a part of their valued customers’ opinions.
Just head over to Potbellylistens.com within 14 days of your visit, and let your voice be heard!
potbelly listens survey
The Potbelly listens survey is a customer satisfaction survey that allows customers to provide candid feedback and appreciation for their experience at Potbelly.
To participate in the survey, customers need to have a 20-digit survey number on their receipt and visit Potbellylistens.com.
By completing the survey within 14 days, customers have a chance to win a free cookie with their sandwich or entree purchase, as well as contribute to improvements in the menu and customer service.
The survey includes different types of questions related to dining experience and overall satisfaction, and customers are encouraged to answer honestly and provide their email address.
After completing the survey, participants receive a validation code for a free cookie with the purchase of a sandwich or entree salad.
Key Points:
- Potbelly listens survey allows customers to provide feedback and appreciation for their experience at Potbelly.
- Customers need a 20-digit survey number on their receipt to participate in the survey.
- By completing the survey within 14 days, customers have a chance to win a free cookie with their sandwich or entree purchase and contribute to improvements in the menu and customer service.
- The survey includes different types of questions related to dining experience and overall satisfaction.
- Customers are encouraged to answer honestly and provide their email address.
- After completing the survey, participants receive a validation code for a free cookie with the purchase of a sandwich or entree salad.
potbelly listens survey in Youtube
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Pro Tips:
1. Potbelly: In ancient Chinese folklore, it was believed that having a potbelly was a sign of prosperity and good fortune. It symbolized wealth and abundance.
2. Listens: The word “listen” comes from the Old English word “hlysnan,” which means “to hear.” The word has evolved over time and has its roots in the Proto-Germanic language.
3. Survey: The longest survey ever conducted is the British Cohort Study, which has been following the lives of around 17,000 people born in a single week of 1970. It began in 1970 and continues to this day, collecting data on various aspects of their lives, including education, socio-economic factors, and health.
4. Potbelly: The potbellied pig, also known as the Vietnamese potbellied pig, is a domesticated pig breed that is much smaller and has a distinct potbelly appearance. Despite their name, they are not native to Vietnam but rather originated in southeast Asia.
5. Listens: Dolphins are known to be excellent listeners and have a keen sense of hearing. They use echolocation, emitting sounds and listening to the echoes bouncing off objects to navigate, communicate, and locate prey underwater. They can hear frequencies ranging from 20 Hz to 150 kHz, far beyond the human range of hearing.
Candid Feedback And Appreciation For Customers
Potbelly Customer Satisfaction Survey
Potbelly, the popular sandwich shop, places high value on its customers and seeks to actively engage with them to improve their dining experience. To achieve this, Potbelly has initiated the Potbelly Customer Satisfaction Survey, which serves as a platform for customers to express their candid feedback and show appreciation for the restaurant.
By participating in this survey, customers have the opportunity to voice their thoughts and preferences regarding their recent dining experience at Potbelly. This feedback is of utmost importance to Potbelly, as it enables them to comprehend what customers truly enjoy and identify areas that require improvement.
Potbelly strongly believes that customer feedback is instrumental in their continuous growth and success. The survey acts as a direct line of communication between customers and the restaurant, helping both parties thrive by enhancing the overall experience.
Through this initiative, Potbelly aims to foster a customer-centric approach and ensure that the voice of every customer is heard and valued. Your opinion matters, and Potbelly is eager to listen. Take the Potbelly Customer Satisfaction Survey today and contribute to the enhancement of your dining experiences.
Key Benefits of the Potbelly Customer Satisfaction Survey
- Provides a platform for customers to share candid feedback
- Helps Potbelly understand customer preferences and expectations
- Assists in identifying areas for improvement
- Enables a direct line of communication between customers and the restaurant
“Your feedback is essential to our growth and success.” – Potbelly
Survey Number On Receipt
To participate in the Potbelly Customer Satisfaction Survey, customers need to locate the unique 20-digit survey number on their receipt. This number is essential as it allows Potbelly to track and identify each customer’s survey response. By using this number when taking the survey, customers are ensuring their feedback is properly recorded and considered in future decision-making processes.
• Locate the unique 20-digit survey number on your receipt.
• Use this number when taking the survey to ensure your feedback is properly recorded.
• Your feedback will be considered in future decision-making processes.
“Your feedback is important to us. Please use the unique 20-digit survey number on your receipt when taking the survey to ensure your input is properly recorded and considered.”
Potbelly Guest Experience Survey At Potbellylistens.Com
The Potbelly Guest Experience Survey can be conveniently accessed at Potbellylistens.com. Customers can visit the website and begin the survey by entering the 20-digit survey number found on their receipt. The survey consists of various questions that cover different aspects of the dining experience, such as whether the visit was for dine-in or takeaway, the frequency of orders, and overall satisfaction. Customers are encouraged to answer the questions honestly and provide specific details about their experience to assist Potbelly in identifying areas for improvement.
Free Cookie With Sandwich Or Entree Purchase
As an incentive for participating in the survey, customers have the chance to win a free cookie with their next sandwich or entree purchase. This delightful offer adds an extra incentive for customers to take the survey and share their thoughts. By offering a free cookie, Potbelly not only expresses their gratitude for customers’ time and feedback but also ensures that customers can enjoy a sweet treat during their next visit. This incentive is just another way Potbelly shows their commitment to customer satisfaction.
- Customers can win a free cookie with their next sandwich or entree purchase.
- Potbelly expresses their gratitude for customers’ time and feedback.
- Customer satisfaction is a priority for Potbelly.
Improvements Based On Feedback
Potbelly recognizes the importance of customer feedback and considers it a valuable resource for making ongoing improvements. Feedback provided through the survey helps Potbelly make informed decisions regarding menu options, customer service enhancements, and overall dining experience improvements. By actively listening to their customers, Potbelly is able to constantly adapt and evolve based on their preferences and needs. This commitment to continuous improvement ensures that Potbelly remains a top choice among customers and delivers an exceptional dining experience.
- Potbelly values customer feedback for ongoing improvements
- Survey feedback helps make informed decisions on menu options and customer service enhancements
- Actively listening to customers allows for constant adaptation and evolution
- Commitment to continuous improvement maintains Potbelly’s reputation for exceptional dining experience.
Survey Completion Timeframe
To participate in the Potbelly Customer Satisfaction Survey, customers must complete the survey within 14 days of their visit. This timeframe ensures that the feedback provided is recent and accurate. It also allows Potbelly to promptly address any concerns or issues raised by customers. By completing the survey in a timely manner, customers contribute to the ongoing improvement efforts of Potbelly and help shape their future dining experiences.
One Survey Per Person
To ensure fairness and equal opportunity for all customers, Potbelly limits survey participation to one survey per person. This policy prevents any manipulation or bias that could arise from multiple entries from a single individual. By allowing each person to share their feedback only once, Potbelly maintains the integrity of the survey results, making sure that the data collected accurately represents a wide range of customer experiences.
Potbelly Coupon Received
Upon completing the survey, customers receive a valuable Potbelly coupon as a token of appreciation. This coupon can be redeemed during a future visit and enhances the overall customer experience by providing savings and additional value. The coupon may offer a discount, a free item, or other enticing incentives that entice customers to return to Potbelly.
By offering this coupon, Potbelly demonstrates their appreciation for customer feedback and encourages customers to continue supporting their business.
- Customers receive a valuable Potbelly coupon
- The coupon can be redeemed during a future visit
- Provides savings and additional value
- Coupon may offer discounts or free items
- Entices customers to return to Potbelly.
“By offering this coupon, Potbelly demonstrates their appreciation for customer feedback and encourages customers to continue supporting their business.”
Rules For Participation
To participate in the Potbelly Customer Satisfaction Survey, certain rules and requirements must be met. Participants must be legal residents of the United States and use their receipt within 3 days of their visit to access the survey. Additionally, employees and their family members are ineligible to participate. These rules ensure that the survey is open to genuine customers who have firsthand experience with Potbelly. By adhering to these rules, Potbelly ensures that the survey results reflect the thoughts and opinions of their target audience.
Required Language And Technology
To effectively complete the Potbelly Customer Satisfaction Survey, participants must meet the following requirements:
- Basic knowledge of English or Spanish: This ensures that customers can adequately understand the survey questions and provide accurate responses.
- Access to a computer or mobile device with internet access: This technology is necessary to access the survey website, Potbellylistens.com, and provide feedback online.
Having these requirements in place allows participants to have a smooth and efficient survey experience. So, whether you’re a customer who prefers English or Spanish, make sure you have access to a computer or mobile device with internet access to provide your valuable feedback on Potbelly’s products and services.
“To effectively complete the Potbelly Customer Satisfaction Survey, participants must have basic knowledge of English or Spanish and access to a computer or mobile device with internet access.”
- Basic knowledge of English or Spanish
- Access to a computer or mobile device with internet access
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You may need to know these questions about potbelly listens survey
1. How does Potbelly utilize customer feedback from their “Potbelly Listens” surveys to improve their menu and customer experience?
Potbelly utilizes customer feedback from their “Potbelly Listens” surveys to improve their menu and customer experience in a few different ways. First, they use the feedback to identify any issues or areas where they can make improvements. This could include anything from food quality to service speed or the overall ambiance of their stores. They take these insights and make necessary changes to enhance the customer experience.
Additionally, Potbelly uses customer feedback to evaluate their menu offerings. They consider suggestions and preferences from their customers to determine what new items to add or if any existing items should be modified or removed. This allows them to continuously update and refine their menu based on customer preferences, ensuring they are providing options that are appealing to their target audience. Ultimately, Potbelly Listens surveys help them stay in tune with their customers’ needs and preferences, enabling them to make data-driven decisions to enhance their menu and overall customer experience.
2. In what ways can a customer’s participation in the “Potbelly Listens” survey benefit them, such as in terms of loyalty rewards or special discounts?
By participating in the “Potbelly Listens” survey, customers can enjoy various benefits such as loyalty rewards and special discounts. Firstly, the survey allows customers to provide valuable feedback to Potbelly, enabling the company to improve its products, services, and overall customer experience. In return, Potbelly often offers incentives to customers for their participation, such as discounts or coupon codes for their next visit. These rewards not only encourage customer engagement but also build loyalty by showing that Potbelly values its customers’ opinions and rewards their input.
Additionally, participating in the survey can give customers access to exclusive special discounts or promotions. Potbelly can use the survey as an opportunity to collect customer information and preferences, which allows them to tailor personalized offers to participants. This can range from exclusive deals or limited-time discounts that are only available to those who have completed the survey. By providing these special benefits, Potbelly encourages customer engagement and strengthens their relationship with customers, increasing the likelihood of repeat visits and brand loyalty.
3. How frequently does Potbelly conduct their “Potbelly Listens” surveys, and what steps do they take to ensure a high response rate from their customers?
Potbelly conducts their “Potbelly Listens” surveys on a quarterly basis. This means that they gather feedback from their customers every three months to continuously improve their services and address any issues or concerns they may have.
To ensure a high response rate from their customers, Potbelly takes several steps. Firstly, they offer an incentive to customers who complete the survey by providing them with a validation code they can use to redeem a special offer during their next visit. This encourages customers to take the time to provide feedback. Additionally, Potbelly promotes their surveys through different channels, such as their website, social media platforms, and in-store signage, to reach a wider audience and inform customers about the opportunity to have their voices heard. This multi-channel approach increases the chances of customers seeing the survey and participating in it.
4. What specific features or questions are included in the “Potbelly Listens” survey to gather valuable insights about customer preferences, satisfaction, and suggestions for improvement?
The “Potbelly Listens” survey includes specific features and questions that help gather valuable insights about customer preferences, satisfaction, and suggestions for improvement. Some of these features and questions include asking the customer to rate their overall satisfaction with their recent visit to Potbelly, as well as their likelihood to recommend Potbelly to others. Additionally, the survey asks customers about their specific preferences when it comes to Potbelly’s menu, such as their favorite sandwich or salad options. It also asks for feedback on the quality of the food, the cleanliness of the restaurant, and the friendliness of the staff. This comprehensive survey helps Potbelly gather information on areas where they excel and areas where they can make improvements based on customer feedback and preferences.
Reference source
https://potbellylistenscom.us/
https://potbellylistenssurvey.com/
https://customerfeedbacks.info/www-potbellylistens-com/
https://potbellylistenssurvey.com/faqs/