Pier 1 is one of the biggest home décor stores in the United States of America and it specializes in providing a wide range of home improvement products to the people all over the country. The major products of the company are usually in the field of home furniture’s, decoration items, table top items, sensational décor, antique design item and a whole bunch of various items which can be used by the people for improving the look and standard of the homes. The original name of the company is Pier 1 imports Inc. which shows that all kinds of home décor items which are found all over the world can be found on various stores of the company.
Products and Services Offered by Pier 1
Pier 1 is a public company which means that it is listed on the New York Stock Exchange of the United States of America. Pier 1 is a huge company with Total assets of the company nearing around $1 billion while the total revenue of the company is also huge in the range of $50 million. The company is ever evolving with huge improvements being made to the structure, operations and products of the company in order to make sure that only high quality products and high quality services are offered to the people through the stores of the company spread all over the world.
History of Pier 1
The company was first established in the year 1962, which is some 56 years ago, in the state of California where the first store of the company was established for the people for providing them high quality home décor items. Over the course of time, the company has tested huge success and the stores of the company have continued to spring up in all parts of the country.
Today, it is estimated that there are more than 1000 stores of Pier 1 spread all over the company which are providing unique and low priced high quality services and products to their customers. During these years, the company has also managed to be listed on the New York Stock Exchange which shows the trust of the investor in this company. In words of one of the major investor of the company “The image of Pier 1 is quirky and the logo of the company is iconic”. Similarly, another investor of the company describes it as ever original and ever evolving.
Interesting facts about Pier 1
Below we will look at some of the interesting facts about Pier 1 store in order to educate over readers about it and to generate their interest. Some of the interesting facts are as follow:
History of Pier 1 Stores
- The company was first established in the year 1962 i.e. some 56 years ago. The first store of the company was established in the city of San Mateo in the State of California of the United States of America.
- However, Headquarter of Pier 1 is today located in the State of Texas in the city of Fort Worth in the United States of America. The planning and the decision making on the bigger scale is controlled from headquarter of the company.
- Today in the year 2018, the CEO of Pier 1 is Alasdair James.
- Pier 1 is one of the biggest retail chain company in the country which has a huge number of stores spread all across the United States of America. According to an estimate there are more than 100 stores which are spread in most of the states of the United States of America.
- Pier 1 is also one of the biggest employer in the United States of America with more than 13,500 workers working for carious stores of Pier 1. The sheer number of people working for the stores and earning their living through this way shows the importance of the company in the United States of America.
- The company is listed on the New York Stock Exchange which shows that it is one of the major companies in the country. On the stock exchange, the company is present with the name of PIR. The company was listed on the stock exchange in the year 1970 while in the year 1972, it was listed on the New York Stock Exchange.
- In the year 1966, there were a total of 16 stores of the company while in the same year headquarter of the company was shifted from California to Texas state of the country.
- In the year 2012, the company shows sales of $418 million which is a huge number by any standards.
- In the year 2008, headquarters of the company were bought by Chesapeake Energy for $104 Million.
- The CEO of the company Alex Smith left in the year 2017 which triggered the becoming of Alex Smith as the new CEO of the company.
Growth of Pier 1 over the course of Time
It must be stated that it has not just been a smooth sailing for the company and it has seen some tough times in the past as well. Even today, the revenues of the company are in the red and some serious efforts are being made in order to bring the revenue to the normal. For this the company has continued to improve over the course of last few years and bring massive improvements in its operations and services provided. With the rise of Ecommerce and Amazon in the United States, all the businesses have felt the need to bring some extraordinary changes in the quality and standards of the services offered.
Online presence and the website of Pier 1
It was managed to grow an extraordinary presence on the internet through which the ecommerce services are being offered to the people. The website and the app of the Pier 1 company is easy to use and it provides the people an opportunity to get everything delivered to them through the easy means of Ecommerce. In this way, when the people visit the website of the company, they search all the products which can be found on the physical stores and then they add the items required by them in the basket. After they have searched all the items that they need and added them into the basket, they can go ahead to check out. Here, they can chose to make payments through the electronic means. It is the policy of the company that if the purchase amount is greater than $49 then free delivery services are offered to the people while in case when the purchase amount is less than $49 then the users have to pay for the delivery charges as well.
Delivery Services Offered by Pier 1
The delivery services provided by the company are among the best in the world as through this service the products can be delivered to the doorsteps of the people and they do not have to travel to the stores. In this way, they also manage to avoid the fuel cost which would incur as a result of the people traveling to the store and coming back while through the Ecommerce services they can get special discounts as well.
Similarly, through the online presence, the company also provides the store locator services through which the people can go on the internet and can find out where the stores are located. The services provided on the stores are also amazing because they staff of the stores is fully trained in managing the customers.
Surveys and Campaigns by Pier 1
However, the company is also always looking for improving its services due to which it continues to invite the feedback of the people and to gather information in order to make necessary changes. For this they are offering survey feedback forms on the online sources which the people can fill and get special discounts on their next visit to the stores of the company. This is an attractive option for the people and we will discuss it in details below.
Rules and Regulation for taking part in Pier 1 Survey:
- The users who want to take part in the survey need to fill out the code provided on the receipt in order to start taking the survey.
- There are some age limits which are must for taking parts in the survey. It is recommended to take part in the survey through an elder person in order to get eligible for it in case you do not meet the age requirement for the survey.
- Computer, laptop or some other mobile gadget is required through which you can take part in the survey.
How to complete the Pier 1 Customer Satisfaction Survey?
Some of the steps involved in completing the Joann customer satisfaction survey are listed as below:
- Go to the URL of the survey which is mentioned in the bracket and start filling out the form [www.pier1.com].
- On the site of the survey, the link of which is provided below, you will see a simple form requiring you to enter some basic information.
- You will have to add the survey code mentioned on the receipt. Adding the code of the survey is a must and without it, you will not be able to proceed.
- You may also have to enter the date which is provided on the receipt.
- The most important part of the survey is where you have to enter the feedback or answer any question which is asked in the survey. Once you enter the basic information then you can move ahead to enter further information.
- Answer any question asked on the survey form so that specific information can be provided to the survey conductors.
- Once you have entered your feedback, you may be required to enter a valid email address which will be used by the organizers to send you the coupon for the discount. Make sure to enter a valid Email address as, without it, you will not be able to receive the coupon codes. The coupon codes are usually shipped in 2 days.
- Once you have entered all the required information, submit the survey and leave.
After completing the survey, make sure to provide the company your valid and correct information so that using this the coupon codes and the discount offers can be sent to you through the contact information. Make sure to redeem the discount codes as soon as possible.