Rite Aid is a pharmacy in the United States of America based in the state of Pennsylvania where it has its headquarters. Rite Aid is one of the biggest companies in the United States and listed among the fortune 500 companies. Rite Aid is also one of the biggest employers in the world with a lot of people working in the stores of the pharmacy all over the world. The pharmacy stores of Rite Aid are present in most states of the United States while at the same time, it is found in most countries of the world as well.
Rite Aid Pharmacy across the World
Currently, there are 2,548 stores of the pharmacy spread all over the world where more than 80,000 people are working. It was founded some 55 years ago in the year 1962 and ever since its inception, it has continued to grow to and provide the useful medications to the users all over the world. It started from a single store and in 55 years, it has managed to grow over 2,548 stores all over the world. It is also one of the highest revenue generating company in the United States with the average revenue being generated in the range of $30 – $35 billion which is an encouraging number by any measures. The revenues of Rite Aid are also on the upward trajectory which shows that it is growing gradually over the course of time.
Tough periods faced by the Pharmacy
Over the course of time, the pharmacy has also seen some tough times as it has to bear the brunt of a major accounting scandal which led to the resignations of some of the key people of Rite Aid. Rite Aid has to go through the downsizing periods where they have to let go of a number of employees. Some of the toughest periods were when Rite Aid had to sell off most of its stores to its biggest competitors in the field of pharmacy, mainly known as Walgreen. Half of the stores of Rite Aid were sold to Walgreen.
Competitors of Rite Aid
Rite Aid is one of the major sources besides CVS pharmacy and Walgreens in the United States for providing high-quality prescription medications to the customers and clients all over the world. The products of different brands and manufacturers are available at the store which gives the users an opportunity to get standard products of their need all at one place.
Vision to grow and serve better
It is also always trying to improve upon the services provided by it so that maximum customer satisfaction can be ensured. Rite Aid has started to offer novel services to its users in order to bring maximum satisfaction to their clients and customers. Rite Aid has invested heavily in the online and e-commerce style of business by making their products accessible to the people who like to get the stuff required by them while sitting in their homes on their laptops or mobile phones. The services of online purchasing are now being offered by Rite Aid which allows the users to place the orders online and gets the products delivered to their doorsteps.
Rite Aid and Modern Ecommerce
Since the E-commerce is on the continuous rise and more and more people today tend to use online shopping services, the major stores of the company have also started to offer shipping services to the users. In this, the order is placed by the users through the online portal of the store from where it is received by the employees at the rite aid store. The employees then work on the order and the products are delivered to the address provided by the user.
The delivery is either carried out by the deliveryman of the store or through third party services hired by the store. The delivery services offered by Rite Aid are also one of the best in the world and the well trained and highly professional deliver the products to you in an effective manner. The time taken by Rite Aid to deliver the products is usually pretty reasonable which makes the online ordering options highly attractive.
Surveys and Feedback drives conducted by Rite Aid
Rite Aid is a trusted and established name in the field of pharma but since the world is always changing and moving, there is a need to stay up to date and fully equipped to deal with the new requirements of doing business. Due to this the rite aid store has started the campaign of getting the feedback from the users all over the world. Rite Aid believes in continuous improvement and it wants to provide best services to its customers no matter how good the services which are being provided or how good the general perception of Rite Aid in the market being. Rite Aid wants to get the response of the people to the services and products which are offered by its stores all over the world. It likes to interact with people to get their ideas about what are the best and worst aspects of the Rite Aid stores.
Importance of surveys and feedback forms
Rite aid has started to offer a number of surveys and campaigns through which the users can submit their feedback to the organizers of the rite aid store. In order to get these kinds of feedback and informational data, Rite Aid conducts a number of surveys through different means which helps in getting the ideas and feedback of the users. The feedback helps Rite Aid in making suitable adjustments as well as providing top services to its users all over the world. The means of gathering services is by means of offering surveys which are usually filled by the people who regularly visit the stores on Rite Aid and purchase products. All those who have made a purchase at the store can go to the online survey source and provide its feedback.
An Opportunity to win prizes by filling out the survey
The survey although is an important piece of information for the organizers and the action taken on it is helpful for the people, it is also a source of winning prizes for the users. The users who have made a purchase at the store can fill a simple survey form and get eligible for getting discount and win prizes from the Rite Aid.
Online surveys are most effective as they are easy to fill for the users while at the same time, it gets easy for the organizers to get the most relevant information from them. Bu filling out the online survey, a coupon is issued to the users using which they become eligible for the prizes and discounts. It is, however, necessary to make a purchase in order to get eligible for the discount. We will also discuss the customer survey of the Rite Aid in detail below.
Some of the requirements for getting eligible for the Rite Aid customer survey:
- It is necessary to make a purchase at the Rite Aid store as the survey code is provided on the receipt which is provided by the store. The users who want to take part in the survey need to fill out the code provided on the receipt in order to start taking the survey.
- The person who is taking part in the survey should be greater than eighteen years old as those who are below this age are not eligible to take part. It is recommended to take part in the survey through an elder person in order to get eligible for it in case you do not meet the age requirement for the survey.
- Some gadget is required through which the user can go online and complete the survey. It can be done through a laptop and a stable internet connection.
Some of the precautionary measure for taking part in the survey:
- Make sure to keep the receipt of the store safe with you. The receipt has the code which is required in the first step of the survey. Make sure to fill out the survey form as soon as possible without waiting out for a later time lest the code of the survey on the receipt should expire.
- Make sure to redeem the discount provided to you by the store as soon as possible as mostly there may be an expiry date for it which you may miss by not redeeming the discount early.
How to complete the Rite Aid Customer Satisfaction Survey?
Some of the steps involved in completing the Rite Aid customer satisfaction survey are listed as below:
- Go to the URL of the survey which is mentioned in the bracket and start filling out the form [storesurvey.riteaid.com]. On the site of the survey, the link of which is provided below, you will see a simple form requiring you to enter some basic information.
- Please enter the code of the survey mentioned on the receipt. Adding the code of the survey is a must and without it, you will not be able to proceed. You may also have to enter the date which is provided on the receipt.
- The most important part of the survey is where you have to enter the feedback or answer any question which is asked in the survey. It is your ethical responsibility to provide you honest opinion here. Once you enter the basic information then you can move ahead to enter further information. You can give your feedback where the provision is available. This is the most important part of the survey as this page is the whole point of everything that you have done so far.
- Once you have entered your feedback, you may be required to enter a valid email address which will be used by the organizers to send you the coupon for the discount. Make sure to enter a valid Email address as, without it, you will not be able to receive the coupon codes. The coupon codes are usually shipped in 2 days.
- Once you have entered all the required information, submit the survey and leave.
After completing the survey the coupon codes may be provided to you through Email which you can use to get discounts on your next visit to any store of the Rite Aid pharmacy store.